Elements:
·      Use: Routine
communications (note: not special business circumstances).
o  
Disseminational: Informational (e.g., briefing).
o  
Requests: Asking for information or action (e.g., legal
pleadings).
o  
Imperative: Commands to take action (e.g., management
documents).
o  
Good/Bad News: Use coded phrasing (e.g. college acceptances/rejections).
o  
Follow-Up: Use goodwill (e.g., interview thank you
letter).
·      Tone:
Professional. 
·      Coded Phrasing:
Phrases with specific meaning (e.g. “We are sorry to inform you…”).
·      Goodwill: Make
the suggested actions appealing to the reader by offering alternatives and/or
incentives. 
Sections:
·      Opening:
Include the purpose of the document, and any actions the reader should take.
·      Body:
Include specific details; be more specific as the document progresses.
·      Closing:
Include thanks, an invitation for feedback, and a restatement of any actions
the reader should take.
Example: 
References: 
Kranc, Stan H. "Communiqués." Prezi. Web. 3 May 2015. <https://prezi.com/7ghm-gpp9ujm/communiques/>.






